Showing posts with label 360is. Show all posts
Showing posts with label 360is. Show all posts

Wednesday, July 16, 2014

360is deploys Schlumberger Petrel over Virtual Desktop Infrastructure

Canadian Natural Resources Inc (CNRI) are an energy company operating in the North Sea, Canada, and Africa. 360is designed and deployed a high-performance, GPU-accelerated, VDI platform for their geologists. It allowed staff to work remotely and CNRI to achieve a 2:1 ratio of analysts to Schlumberger Petrel licenses.

Schlumberger Petrel Delivered over VDI by 360is

How did the project come about?
CNRI was rolling out the latest Schlumberger Petrel reservoir modelling software. The company was increasing the number of Geologists/Geophysicists needing access to this software. With licenses between 100-150K per concurrent user, and some analysts only requiring access occasionally, CNRI wanted to broker that access. While hardware costs were not as important a factor as the software, a capable workstation can run to £10K. It makes sense to keep those workstation assets busy. The company had already considered and disregarded a number of technologies, and had contacted 360is to provide a new platform for their analysts who would return shortly from Petrel training.


What did 360is do?
A team from 360is determined the feasibility of the project, and any dependencies with other parts of the infrastructure (workstation, network, and SAN upgrades happened to coincide with the VDI project). A plan was agreed between the client and 360is and work started as soon as hardware became available. 360is selected Citrix XenDesktop VDI infrastructure on-top of VMware vSphere, with hardware supplied by NVIDIA, HP, and others. User acceptance testing and HDX3DPro performance tuning was carried out by 360is engineers with the assistance of Schlumberger and the infrastructure went live within a few weeks of the project start-date. 360is continued to support the client as his users began working with the new environment.

How successful has the platform been one year on?
CNRI continue to enjoy increased productivity from their investment in Petrel, NVIDIA, and XenDesktop. With Petrel 2014 launched this month, and XenDesktop 7.5 in March, CNRI's management can can be confident that their engineers and analysts have continued access to the latest technology. As an added bonus, moving to a VDI deployment also made remote access to the platform possible, even over relatively high latency connections. 


If you would like to talk to one of our engineers about deploying scientific and GPU applications to demanding users, get in touch via our contact page, Email, or message us on twitter.


For those of you unfamiliar with the Petrel, take a look at this fantastic video produced by the talented guys of The Mill.

Schlumberger @ The Mill from Nils Kloth.

Monday, July 07, 2014

360is gets new shoes, jug, and knives!

New 360is Web Site
We don't sell coffee.
"But who is wurs shod, than the shoemakers wyfe, With shops full of newe shapen shoes all hir lyfe?" 
[1546 J. Heywood Dialogue of Proverbs i. xi. E1V] 

It seems everybody has a claim to this one.
 
There are only wooden knives in the blacksmith's house. Spanish Proverb
At the potter's house water is served in a broken jug.        Afghan Proverb
The lady who sells fans, fans herself with her hands.       Chinese Proverb

It has been almost 2 years since we last updated our web-site, and during that time we've acquired around 20 new clients, new technology expertise, and increased our pool of consulting engineers. We've been so busy delivering for our clients that our own shoes are looking a bit tatty.

The new 360is web site is quite different from the old one, products and vendors are out and successful client engagements are in. As an independent consultancy with our own library of intellectual property, we've always worked with all vendors and technologies to find the right solution for our clients. Or to put it simply, once you've seen 15 different firewall products, or 30 storage systems, or 20 application frameworks, you've pretty much seen them all. On those rare occasions where some element of a project is truly new, we don't expect our clients to pay for us to do the learning. So take it as read, if we aren't already experienced with a product or technology, it won't take us more than a couple of days to be all over it.

Our business is still all about helping clients solve their performance, security, and data centre challenges. We are still one of the few firms offering short-term (up-to 3 month) projects at a fixed price with no risk to the client of cost overrun. We still offer a complete service from helping you frame the problem, through design, technology/vendor selection, implementation, and support. We still enjoy working either with your own technology team, or directly with the business managers.

Over the next 12 months we'll be devoting more time to talking about our intellectual property, experiences, successful projects, and some of the platforms and applications we have developed for our clients. In the mean-time, please excuse any broken links.

Tuesday, April 03, 2012

360is London Counter Terror Expo

Three Sixty will be present at the 2012 Counter Terror Expo, held at at The Grand Hall, Olympia, West Kensington. Between the 25th and 26th April we shall join with our clients and partners in the exhibition hall, briefings, and break-out sessions.

The event is open to the security industry, armed forces, government, equipment procurement organisations, specifiers, operators / end-users, trade media, and research establishments. There will be 9000 delegates and hundreds of exhibitors. Of the many streams and seminars to attend, we recommend that our clients and partners check the following:


Cyber Security & Electronic Terrorism
26th April 2012 (day 2)

08:00 - 08:45 Coffee/Registration
08:45 - 09:00 Chairman's Opening Remarks
09:00 - 09:30 Securing Cyberspace - Challenges and Consequences
09:30 - 10:00 Security and the Cyber threat
10:00 - 10:30 Cyber Attack Analysis
10:30 - 11:00 Coffee / Tea / Exhibition time

11:00 - 11:30 Policing Criminality in Cyberspace
11:30 - 11:55 Social Media - Friend, Foe, or Terrorist threat?
11:55 - 12:20 Corporate Espionage and Cyber Security
12:20 - 12:45 Cyber Security and the Threat to Information
12:45 - 14:00 Lunch / Exhibition time

14:00 - 14:25 Addressing Evolving Cyber Challenges
14:25 - 14:50 Multidimensional threats in the Mainstream
14:50 - 15:15 Smartphone Security Risks and Exploits
15:15 - 15:40 Countering Evolving and Emerging Cyber Security Threats
15:40 - 16:05 Cyber Security Preparedness in the UK
16:05 - 16:30 Panel Discussion
16:30 - 16:45 Close of Cyber Security Conference

Counter Terror Expo is a secure event and all visitor applications must pass through the security vetting procedure to assess their eligibility to attend. If you are unable to attend and would like to speak to one of our consultants about your information security project then please get in touch.

Update 25-04-12: We'll be wearing a red carnation and carrying a copy of the times.

Monday, March 26, 2012

April Seminar, Virtualisation In High-Tech Environments


101 Cambridge Science Park, Milton Rd
We are holding a free, invitation only seminar on the 23rd April 2012 for high-tech or research and development centric organisations in the Cambridge area.
Aimed at technical and business users with an interest in virtualisation, this is not a vendor-centric product briefing, but a sharing of real customer experiences in two demanding application areas and a detailed look at a world class software research and development facility. There will also be an opportunity to network with fellow members of the Cambridge technology cluster over lunch.
360is are hosting the event at Citrix’s R&D centre on the Cambridge Science Park. Two local case studies will feature, each from a different high-tech business that has adopted desktop or server virtualisation to increase productivity for specialist office workers, scientists, or engineers. If you are charged with supporting demanding, sophisticated users in the Cambridge area then this seminar will be of interest to you.
Contact the organiser for an invite if you would like to attend.

When: Monday April 23rd 09:30 until 12:30
Where: Citrix Systems Inc, Building 101, Cambridge Science Park, Milton Road, Cambridge, CB4 0FY

Summary Agenda:
09:30 Registration and Coffee
09:50 Start
10:00 Mark Heath VP of Products, Citrix XenServer
Detailed look at the engineering facilities and resources behind the Citrix R&D organisation
10:30 Case Study 1
Shortening the testing and development cycle for an large international software company
11:00 Break
11:15 Case Study 2
Virtual Desktop Infrastructure (VDI) for demanding, scientific, and engineering users
11:45 Closing remarks and prize draw
12:00 Buffet lunch and open networking 

About 360is
360is have over 10 years’ experience in providing consultancy and professional services in the application of  technology to business problems and challenges. Our staff have worked in and around Cambridge since the early 90s, solving problems for numerous Software, Life Sciences,  Electronics and R&D driven companies.

Thursday, December 29, 2011

360is End Of Year Message, 2011

2011 was another year of growth for 360is and for many of those with whom we work. Our base of Financial Services clients has seen a rebound since the darker days of 2009, and we have continued to expand into Scientific and Research Intensive sectors with several new projects and clients in Cambridge. As a result of this, we were pleased to welcome another Cambridge-based senior consultant to the practice. We continued to execute Virtualisation, Security, and Performance-related engagements for our clients, and maintained our focus on short term, (less than 3 month) fixed-price, projects, with a vendor-independent, client focused approach.

Inside 360is in 2011

  • Security work consisted mainly of Security Assessments, Penetration Tests, and Post Incident work, but grew to include Application Security Assessments, with significant new clients in the online gaming sector. We have also seen an increase in Distributed Denial Of Service (DDoS) mitigation projects. More companies with an online business model established themselves as brands, and therefore attracted the attention of extortionists, activists, and attention-seekers.

  • Virtualisation made-up almost 50% of projects, however the emphasis shifted from 1st-time production roll-out to 2nd or 3rd stage "3-5 years on" projects. We recently doubled the density of an already-virtualised estate of 500+ VMs as part of a hardware refresh cycle. Service Provider Virtual Desktop Infrastructure (VDI) projects also grew in 2011. 360is worked in partnership with client's Architecture and DevOps staff to deliver industry-leading high-density, high-margin, VDI to tens of thousands of users.

  • Performance-related projects were driven by a combination of CAPEX freezes and business growth, and were concentrated around storage systems. Due to continued difficult economic conditions in the UK, and recent shortages in hard drives, we expect this trend to continue into Q1/Q2 2012. In the last 18 months, data volumes have increased dramatically in Media (HD and 3D), Geo Sciences (ultra-wideband sensors), and Life Science (faster, cheaper, sequencing). These trends drive up data volumes and the demand for performance, as the bottlenecks move downstream.
360is Outlook For 2012

The outlook for 360is in 2012 is good.  Industry trends favour our long experience, technical capability, and vendor-neutral approach to problem solving. 
  • There will be fewer new infrastructure projects in 2012 (semiconductor sales were essentially flat in 2011). Supply chain disruption caused by floods in Thailand will provide even greater incentives to extend the life of existing platforms through careful optimisation and tuning. Although hard drive prices are stabilising, availability remains poor unless you take spindles as part of a large purchase from a major vendor. 360is can help you grow in spite of these difficulties, engage us to execute the following projects:
    • Storage Consolidation/Re-Tasking
    • Storage Performance Tuning
    • Storage Tiering

  • Rising energy costs and the practicalities of power distribution will continue to constrain some projects and have a significant impact on hosting and colocation costs. A recent study by 360is revealed that those renewing 3-year contracts for data-centre space typically saw a 40%-50% increase in annual charges, with colocation customers under pressure to migrate to higher-margin higher-price fully managed hosting contracts. If you have already virtualised some years ago 360is consultants can help you find an encore, we can further streamline your operations, deliver greater VM densities and lower OPEX costs through the use of new methods and technologies.
    • High Density, Low Power Virtualisation Appliances
    • Data Centre selection and evaluation
    • Cloud or hosting provider selection and evaluation

  • Recent wide-scale civil unrest across UK cities brought Disaster Recovery and Contingency Planning into focus in 2011. Further disturbances are set to occur as a variety of protest and pressure groups plan disruptions in 2012. Whether it be city-wide riots or attacks against individual organisations, it is now more important than ever to make sure you have a solid, rehearsed, Disaster Recovery or Business Continuity plan. 360is consultants have executed many of successful projects in the areas of DR/BC.
    • Secure hosting/colocation outside London
    • In-house Disaster Recovery Infrastructure
    • Replication and High Availability or Fault Tolerant Systems
    • Denial Of Service Mitigation
If your team is challenged to deliver any of these projects, 360is can help you do so, on time and on budget, in a way that is tailored to your organisation's individual circumstances. We look forward to working with you in 2012.

Wednesday, August 24, 2011

360is Completes Migration to New Data Centre

360is have recently completed a data centre migration from our primary location (shared with the Manchester University Supercomputer) into a new facility nearby. We continue to maintain a presence at both sites, which have layer-2 adjacency. The motivation for the move?

Power costs.

UK consumers are seeing domestic bills increase this year up by 18% for gas and 10% for electricity. The UK electricity price broadly tracks natural gas futures, so we can expect further rises in the months and years to come. Since 2004, electricity prices have doubled from below 3.0p/KWh to 6.0p/KWh. At that rate they will be between 8p and 9p per KWh by 2013, an increase of 40% from today.








UK Energy Prices, Gas and Electricity, 2004 to 2011, Source: BuyEnergyOnline

Since many companies sign 3-year contracts with their provider, increases of 30-40% in the power-portion of their data centre costs are common upon contract renewal. Although the long term trend for network bandwidth prices is down, the reduction is nowhere near enough to offset the power cost increase, particularly since most companies have modest bandwidth requirements.

Besides contracting with a new data centre, 360is have also deployed energy efficient virtualisation appliances to reduce overall power consumption. These systems provide large VM carrying capacity (upto 384GB RAM in a 1U unit) in a tiny power power envelope (between 120 and 300 Watts depending on utilisation), they can carry hundreds of VMs.

By re-contracting at a new site, and replacing commodity systems from HP and Dell with dedicated virtualisation appliances, we have been able to mitigate the hike in power costs.

If you have received a shock when presented with a new data centre, hosting, or colocation contract then speak to one of our consultants. Together we can formulate a long term strategy to better insulate you  from increasing power costs.

Tuesday, August 16, 2011

360is Welcomes New Consultant

We'd like to welcome another new consultant to 360is. Miles is an ex-UUNET consultant who worked with 360is founders in the 90's, where he  specialised in secure Internet gateway deployments and UNIX/Solaris hosting. At UUNET he managed the secure Internet gateway infrastructure for BP/Amoco at 7 international sites. Back then, Miles drew the short straw and did all the on-site work in Bogota.

Miles has many years experience in the ISP and data centre world as consultant and engineer, and more recently has been operating a VMware estate for a UK-based display technology company. He is based in Cambridge.

Welcome Miles!

Monday, February 07, 2011

Welcome To 2011, Year Of The Rabbit

This year our normal New Year message to clients and partners comes exactly one month late. Another way to look at it (with the Chinese New Year starting February 3rd) is that we are bang on time.

一个好年头 (Another Good Year)
2010 was another year of growth for 360is with more clients in new sectors and a formalised datacenter performance practice. We deepened our profile in Private Equity with more virtualization projects (VMware and XenServer), and in mainstream Investment Banking with more VDI (VMware View and XenDesktop) assignments. Our Security practice continued with steady growth, and included new business from UK-based online gaming and "dotcom" sectors. 360is now counts among it's clients several of the UK's fastest growing and "best to work for" companies. While the UK Economy may have disappointed in December (particularly retail), through 2010 we saw our Financial Services, Mining/Metals, and Hi-tech Manufacturing clients rebound.

年更强 (Stronger In 2011)
The outlook for Q1 2011 is better than many thought. For the services sector at least, it looks like the December 2010 disappointment really was snow related, or was everyone at home with flu? This year promises more investment activity, increasing demand for raw materials (China again), and growing orders for our UK Hi-tech manufacturers.

We expect the trends of 2009-2010 to continue for 360is:
  • Increasing average project size
  • Steady rate of new client acquisition
  • Increasing number of projects per client
  • Steady geographical focus on UK, South East
  • Increasing client diversity beyond historic finance/telecoms base
  • Steady ratio of bookings to billings to backlog, no credit risk
  • Conservative recruitment strategy focused on "talent" not "resource"

科技是一个礼物 (The Gift Of Technology)
What technological gifts did 2010 bring our clients, and how can we best use them to increase their prosperity in 2011?


Multi-Core Systems
Multi-core systems have been around since at least 2005. One fact of which you may not be aware is that x86-64 CPU manufacturers have long since given up on making CPU cores go faster. Faster cores require more exotic materials, more expensive cooling apparatus, more complex micro-architectures with only marginal performance gains, and present all sorts of problems with manufacturing yield. That last point frightens shareholders to death. Instead, today, Intel and AMD devote most of their efforts to making more cores per square millimeter of silicon. More cores means more processing capability. Problem solved, right? Not really.
While increasing the numbers of cores (made possible as transistors get smaller) does increase theoretical performance, in practice this must be balanced with the right amount of memory bandwidth and core-to-core interconnect design. Even then, our problems have only just begun. The fact is most software does not take great advantage of multiple cores, more serious still is the fact that most programmers lack parallel programming skills. Finally, there are many classes of computational problem which are serial in nature, and are never going to gain much from running on a multi-core CPU.
Wont Microsoft/Oracle/IBM/VMware sort all this out for me? Not really.
While technologies like virtualization (whole-system or zone-based) allow you to run many workloads on a single CPU (keeping many cores occupied at once) they do nothing to speed up the execution of any one task or thread of activity. In order to speed up your IT from the end-user's perspective you may have to resort to more carefully considered system performance tuning, and that may require a deeper understanding of systems hardware and application software than your staff posses. The really big gains in performance can't be had by simply adding a product here and a patch there.
360is consultants have extensive experience in squeezing the maximum performance out of an infrastructure. Using a toolkit of repeatable intellectual property we are often able to increase performance even for serial, single threaded processing through our formal methods approach. Find out more about our performance practice.

Non x86-64 Servers And Other Novel Hardware
If like most of our clients, you are in the UK, then IBM Power CPUs calculate your insurance premiums, Oracle SPARC processors compute your taxes, and Intel Itaniums keeps your commuter train running on time (mostly). If you are out of work, then it's an IBM z10 CPU that you have to thank for paying your benefits. While Intel or AMD x86-64 systems dominate in the front office, the back office is more mixed, and with good reason. No, these particular systems do not run Windows, or Linux.
This year x86-64 front-office systems will be joined by new servers based upon ARM, Loonsong, Atom, and SPARC-T3 CPUs. So the next time you visit your hosted/colocated systems in a shared datacenter, keep an eye out for them. If you want to know how these systems might provide a competitive advantage to your business, get in touch. 360is has a record of working with novel hardware platforms that increase the profitability of our clients.

The Inevitable Spread Of Productivity Services
Technology vendor's continue to channel hundreds of millions of pounds a year from their marketing budgets into rebranding products and services "for the cloud". At 360is we call this "cloudwashing", it's much like the "greenwashing" that the same vendors underwent a few years ago. However, through the fog of cloudwashing there is value and real adoption happening in the world of cloud services. At 360is we are users of cloud-based productivity tools like Evernote, Dropbox, ManyEyes, and Google Chrome (as a tool to access other Google services). These productivity services offer an inbuilt ability to work anywhere, on any device, over any network. Whether or not they conform to your security policy, your users will soon be using services like these. If they make life easier then they will spread in the same way that instant messaging spread a decade ago.
360is can help you select and standardise upon productivity tools and provide secure remote access to your confidential information.  

VDI - Virtual Desktops - Desktop As A Service
Virtual Desktop deployments continue to grow in number as both large and small clients display increasing acceptance of this method of desktop delivery to end users. The primary drivers for VDI deployment remain:
- Avoidance of desktop hardware refresh 
- Ease of migration to Windows 7 from XP
- Stronger Disaster Recovery/Business Continuity
- Ability to manage/maintain more desktops with fewer/static IT staff
360is have executed a number of virtual desktop projects using all the major vendor products for large and small organisations in the public and private sector, using a variety of endpoints including thin clients, tablets, and mobile devices. Find out how.

If you would like to discuss any of what you have read about with one of our consultants then we would be happy to meet with you at your offices or at our London or Wokingham sites. Simply get in touch.

All that remains is for us to say is Happy New Year and finally"gung hay fat choy"(*)
(*)"may you become prosperous"

Thursday, April 15, 2010

360is Welcomes New Consultants

As a result of our growth last year, we'd like to welcome 2 new consultants to 360is.

Wynn was a contractor running the virtualised infrastructure for a financial services company, and is taking on part of the responsibility for customer support. After only a month he has proven an invaluable addition to the team. Iain we discovered as an independent contractor attending one of our training courses. He has extensive VMware and virtual desktop experience. With their first couple of client projects already completed we look forward to many more. It's rare that we are lucky enough to find individuals who fit the profile so well.

Welcome!

Monday, March 01, 2010

Performance Expert Services

Over the last 12 months we have seen a sharp increase in clients targeting poor performance of systems and applications, particularly around storage, virtualization, and wide area networking. As a result of which we have formalised our professional services for performance investigation, reporting, and remediation. We call this our Performance Expert Service.

We provide fixed-fee projects where our consultants work either independently of your vendors, or with their assistance, to get the performance you need from mission critical systems. When more performance cannot be liberated from existing assets, we are able to provide a quantified case for additional investment, couched in business terms.

While everyone strives for more performance, it is only since the credit crunch and economic slowdown in the UK that there has been a significant increase in these projects for 360is. We put this down to factors impacting IT departments like reduced staffing, frozen budgets, and lack of visibility into the future. Not since the great Y2K spending freeze has there been such a focus on making do with what you have and ensuring it runs efficiently. Bad news for product vendors, but not necessarily bad for end users. Many found the Y2K hiatus in new IT deployments to be no bad thing, some even said IT had never worked so well.

Benefits

  • Get next years hardware performance now. (useful if your capex budget has been frozen)
  • Free up staff from nursing overloaded systems. (good if your team has recently shrunk)
  • Reduce license costs through higher utilization of fewer systems. (interesting if you just got your support renewal quotes)

Our consultants are there for when performance problems defeat your IT team’s efforts, and are beyond the scope of vendor patches and support contracts. Contact us to find out how we can solve your performance problems.

Tuesday, December 15, 2009

360is Flourishes In 2009

Where has this year gone?

We have acquired many new clients in 2009, some in new sectors such as Biotech and Scientific Research (outside of our historical finance and telecoms verticals). We have seen increasing crossover between our security work and the data centre practice, as clients seek to protect their estates "post-consolidation", and vendors introduce virtual versions of traditional hardware appliances for Email, Web, and Network security.

Positive Numbers:
  • New client intake up 25%
  • Average engagement size up by 30%
  • 25% of engagements were with existing clients
  • No bad debts


Looking Forward
2010 is already shaping up to be a busy year.
    Security Assessments & Investigations
    Much of the large scale fraud and corruption which flourished in the global boom is now being brought to light under greater scrutiny and regulation. This has lead to an increase in inquiries for our post-incident clean-up services. The impact of the downturn on organised crime was the subject of a recent Wilton Park Conference hosted by the Home Office.

    Virtualization
    Early adopters of Virtualization are now looking to maximise their firepower through increased VM density and dedicated virtual appliances. Microsoft's (Hyper-V) entrance into the market, and continued focus of Citrix (XenServer), is putting this technology within reach of the small to medium enterprise, and small departmental projects in large companies. Both products are now completely free. Of course VMware is not going away, and is still present in about 80% of our clients estates.

    Desktop Delivery
    Microsoft has announced that from July 13, 2010, it will close down the support for Windows XP SP2. That's only 7 months away. Some security critical patches will be made available for XP up to 2014, but it is Microsoft's intention to upgrade all business users to Windows 7 that did not previously adopt Vista (so...everyone then) as soon as possible. At 360is we suggest clients give very serious consideration to whether or not they bother attempting a traditional roll out of Windows 7 to physical desktops, or whether they adopt a virtual desktop strategy for the new OS. Deploying Windows 7 as a virtual desktop has many benefits:

    • No hardware refresh necessary
    • No loss of end user productivity
    • Easy swap-over, parallel running, rollback
    • Reduced risk of application incompatibility


360is Business Model
Our roots in IT security always kept us vendor neutral. It's widely acknowledged that a multi-vendor, multi-technology strategy is best when securing large complex infrastructures. We are still convinced that vendor-neutral is the right way to be, not just for security projects but also for our data centre practice. Whether its VMware, Citrix, Microsoft, or a technology embedded in the next generation of CPUs. Our focus remains on professional services and expertise above software and hardware sales. Clients work with us because of what we know, not because of our position in the hierarchy or because they are forced by distribution and purchasing restrictions.

In 2010 we shall continue to deploy our capabilities in the sole interest of our clients to find the right solution to their challenges.

We wish you all a Merry Christmas & a Happy (and prosperous) New Year.

Wednesday, August 19, 2009

Winner of June TomTom Give Away

Back in June we gave away a new TomTom GO 530 SatNav system. We can now announce the lucky winner as Ms K.Pavitt, who registered an opportunity with us for a virtualization project beginning in August. Congratulations!

Monday, May 11, 2009

TomTom GO 530 To Give Away

If you register your Virtualization or Security Service, support or training requirement with us before the end of June 2009, and attend a meeting with one of our consultants, you will be entered into a prize draw for a TomTom GO 530 Sat Nav system.

To register your project and to arrange a meeting, email your contact details and an outline of your requirement to Rob Gilson. Details of the lucky winner of the TomTom will be announced on our site on the 30th of June.

Saturday, May 02, 2009

Citrix XenServer Case Studies

Over the last 3 years, our consultants have delivered about 50 virtualization projects for clients as far away as India. We have worked with all the major hardware and software vendors to solve real business problems. A few of these experiences were captured as case studies and can now be made available to you.

What makes these documents a little more interesting than an average case study is that they have been written up-to a year after completion of the project, and include an update on how the new infrastructure is performing, and how accurately the technology delivered on promises. First out of the trap are several Citrix XenServer success stories, watch out for VMware and Hyper-V later.

Multimedia Distribution & Switching, virtualizing difficult workloads.
Financial Data Warehouse, how to virtualize a billion dollar database.
Multilingual Call Center, navigating the vendor jungle.

Can you see your current situation reflected in these stories?
Are the benefits gained by these clients interesting to you?
Have you thought about the ways we can help you this year?

Friday, February 06, 2009

V for Virtualization, XenServer vs Hyper-V vs VMware

The recent availability of Microsoft Hyper-V has generated an enormous amount of interest and inevitable questions for our sales engineers. If you have a project on plan this year and want to discuss it in person with one of our consultants then contact us. Meanwhile I'd like to take this opportunity to dispel some myths and inform a few truths about this triumvirate facing IT managers in 2009.

Firstly, although there are many more than 3 companies offering similar "whole system" x86 server virtualization, there are only 3 that are significant at this point, expect the rest to be acquired or fold as they fail to achieve critical mass. This leaves us with:
  • VMware, the market leader, indeed the market creator.
VMware is by far the most mature, as one would expect, having several years head start in the tough world of large enterprise data centers. To borrow a phrase from one of our own articles any fragile bits have long since broken off. VMware has its sales channels, OEM technology partners, and end user support network humming along nicely. VMware was also the first to introduce high availability and enterprise management features, and through it's large installed-base has the broadest support for guest operating systems (but all 3 vendors still support the majority of OS found in a typical business). For a long time VMware was the only game in town and priced the product accordingly, recruiting a large number of value added resellers, consultancy firms, and integrators to their flag. However being the first-in does have its disadvantages, its very expensive to break a new market and this pushed up the price of the product to the end user. VMware was founded in 1997 and although the product has been regularly updated there are still vestiges of its 90's heritage, particularly around the relative cost (then versus now) of CPU, RAM, and the need for a separate management server to hold the cluster database. 360is consultants have been deploying VMware in one form or another since the late 90's and are experts in its application to datacenters.

Xen took a fresh look at x86 virtualization in 2002/3, starting out as a research project at Cambridge University, spawning a commercial entity (XenSource) acquired by Citrix in 2007. The approach taken by Xen, and used in the XenServer product is to have an extremely thin virtualization layer between physical hardware and guest OS, and to do the minimum required to allow those guests to run safely together on a system. This approach was made possible by advances in CPU design by Intel and AMD around the time of Xen's formation. Indeed, CPU vendors are still among Xen's largest backers. XenServer has a number of enterprise features like High Availability, Live Migration, and integration with enterprise storage vendors, while still lacking some depth compared to VMware. Our experience is that most XenServer installations are bought on a combination of price and performance. XenServer costs between one half and one third the price of a VMware setup, and this is before staffing is considered. Performance remains a differentiator particularly where extreme consolidation is desired, or where the applications are particularly demanding. 360is staff have been working with XenServer commercially since 2007 and are the UK's most experienced partner.

Hyper-V is free. It is Microsoft's 2nd crack at virtualization after MS Virtual Server which was a disappointment. Hyper-V is a ground-up rewrite and like VMware ESX and Xenserver is a Type-1 or "native bare metal" hypervisor. As such it is loaded onto the physical hardware of the server and all guests run in a layer above it. Early on in the products development, Microsoft tapped XenSource for expertise on running Linux guests and managing scheduling. Hyper-V currently lacks most of the enterprise features of either of the other 2 products, including lacking live migration/vmotion. That said, Hyper-V will become ubiquitous though its low price and wide distribution channel. Our initial testing has Microsoft's product in 3rd place behind XenServer and VMware for performance, particularly with memory-access-intensive workloads, but no-doubt this will be improved upon in future releases. We have yet to see a client using Hyper-V in production but we have many running it in test and development.

So what's an infrastructure manager or CIO to do? Is there such a thing as the right hypervisor? Or a wrong one? After all, you wouldn't want to have been the person who cabled up his building for token ring only to switch to ethernet 2 years later.

Of course we are talking about a false dichotomy, no matter what the vendors say.

Providers of the core hypervisor technology will continue to play a game of technical leapfrog with one another for at least a couple of years, while those with a management, enterprise framework, or suite will claim more strategic long-term positions around "liquid infrastructure" or something else suitably bendy. What is most important right now is that you have the right information processing architecture, not any one particular product within it. What am I talking about when I say this?
  • Tiered, shared storage
  • Network that scales at an acceptable cost
  • A capacity planning model correct for your particular setup
  • Accurate and appropriate information on performance
...where failure (hardware, software, or the human sort) is accepted and planned for, after all, there are no certainties in life besides death, taxes, and the failure at some point of an IT system. As someone once said, "There are only two kinds of storage devices - those that have failed, and those that are about to fail".

Ultimately, virtualization is about making more efficient use of hardware and of the man-hours spent managing it, mostly through resource sharing and the enablement of faster provisioning and tear-down (or migration) of new services or workloads. Like most advances in technology, the real barrier to benefits are more likely to be your ability to accept virtualization into the core of your operation and to adapt your behavior and ways of working around accordingly.

360is helps our clients adapt IT operations to a fully virtualized infrastructure no matter which of the 3 dominant hypervisors best suits their purpose. Remember, a good IT infrastructure impresses, a great one is invisible.

Wednesday, December 17, 2008

Information Assurance, 360is feature in National Computing Centre Magazine

What is Information Assurance (IA)? Why is it so hard for organisations, large and small, public and private to achieve? When there is a failure of IA why don't the causes get put right? For the answers to these and other questions take a look at the latest issue of the UK National Computing Centre magazine. 360is Principal Consultant discusses Information Assurance and addresses the root cause of most IA failures, AKA "the people problem". The article goes on to detail some practical steps that every organisation can take to improve its IA scorecard and avoid becoming another story on the national news. The 2-page article can be accessed directly as a PDF here.

Sunday, November 16, 2008

New "Resources" Page

The amount of 360is articles, whitepapers, software, and interviews has grown to such a degree this year that we have decided to collect them all in one place for easy reference. The 360is Resources section is the place to go for all this information, freely provided by our experienced consultants. Over the coming months look out for new material.

Monday, October 20, 2008

360is Security Seminar, The Insider Threat

360is Principal Consultant, Nick Hutton, is a guest speaker at a breakfast briefing at the Royal Society for the Appreciation of Arts, London on Wednesday October 22nd 2008. The subject for the briefing is "The Insider Threat" and the event will be attended by CSOs and IT managers. Also speaking at the event:

Geoff Harris, President of the Information Systems Security Association in the UK
Damir Rajnovic, PSIRT Incident Manager, Cisco Systems

Presentation start at 9am sharp, find us on the map. If you would like to attend this free seminar, please contact us.

Tuesday, September 02, 2008

SteelEye Certified on 360is v1624 Appliance

SteelEye's Protection Suite for Citrix XenServer is now certified for mission critical use on the 360is v1624 virtualization hardware appliance. SteelEye joins VMWare and Citrix XenServer as the 3rd software vendor to achieve this certification on the v1624 hardware appliance.

The certification allows SteelEye, Citrix, and VMWare customers to benefit from higher uptime and faster Disaster Recovery through the use of a solid state, diskless, hardware appliance, optimised for running high performance virtual machines at superior densities than current conventional server platforms. The SteelEye software can also be retro-fitted to customers existing XenServer installations and can replicate non-virtualized servers to VMs.

SteelEye Protection Suite for Citrix XenServer is based on the proven SteelEye Data Replication product and runs within the XenServer Console OS (Dom 0) and provides highly optimized replication of XenServer VMs across any LAN or WAN network connection. Any or all VMs replicated in real-time to a target server are then available to be brought into service as needed for business continuity.

Thursday, August 28, 2008

Out of Chaos, Opportunity

The cost of provisioning a server or desktop has collapsed thanks to virtualization, thin client, multicore CPUs and ubiquitous gigabit networking in the data centre. Indeed, in the last 3 years virtualization software itself has tumbled in price from thousands of dollars per unit and is now given away for free with many Operating Systems.

So what happens when server hardware reaches true commodity pricing levels? What happens when the necessity for new capital equipment expenditure goes away, and the power to spawn whole IT estates ends up in the hands of business units or end users? Virtual system instances surge to meet demand (no bad thing) but the CIO and his team are left responsible for reliability, security, and compliance of an uncontrollable virtual estate. Not all organisations have a powerful CIO or IT function, not everyone is able to effectively enforce central policy on such a fluid infrastructure.

Early adopters of virtualization have already found this out the hard way, and are now trying to cope with this uncontrolled growth in the number of virtual systems.

We have been here before. During the 90's the cost per megabyte of hard drive storage (remember when we used to think about storage in terms of megabytes?) plummeted. Storage proliferated in the data centre, on the desktop, and in a hundred types of portable devices. The struggle to manage this storage still rages today. Do you know where your confidential data is? Perhaps it's on the SAN, and on John's desktop PC, or his laptop, you know, the one he lost on the train. We waited more than 10 years for tools to help us manage this uncontrolled growth in storage. Even now with data de-duplication, filesystem snapshots, disk encryption, and (somewhat) affordable SAN and NAS, managing storage is a daily struggle with huge associated costs.

Common sense tells us that it is better to fix problems now, before they become chronic. How much easier would it have been to manage today's terabytes of storage if all those powerful tools were available to us in 1990?

How can we take the lessons learned from storage and apply them to today's problem of virtualization sprawl?

What if you could devolve the power to create, destroy, and hibernate virtual machines to your authorized users in a carefully controlled way? What if virtual machines were automatically decommission after a projects pre-determined end-date? What if you could report on and produce billing records for virtual machines according to their consumption of physical resources?

If you could do all these things today, how would that help you manage virtual server sprawl now and in the future? How much time would it save, and what would all that be worth to you?

For more than a year 360is have been working with a group of experienced virtualization practitioners at one of our clients, who have recently spun-out a software company, and are taking just such a Virtual Resource Management platform to market. DynamicOps announced the launch of VRM in June and based upon its maturity in production environments are already welcoming new users. We recommend it for medium and large organizations looking to rein in existing virtualization sprawl or stop the problem before it starts. Vendor neutral, multi-platform, and security conscious, DynamicOps and 360is are planning an autumn seminar in the heart of London's financial centre to introduce VRM and and explore how it allows you to re-gain control of your (virtual) IT estate.

If you would like to be invited, please get in touch.