- Your choice of products and technologies
- Your business processes
- How your organisation is structured
- The way in which you interface with customers
It is for this reason that measuring the IT department's performance through a set of ratios and comparables has become the industry analysts 2nd most popular topic after debating spending drivers.
So how should we measure the performance of IT in 2011?
We already know that about 70% of all IT budgets are contractually committed to software or hardware maintenance, telecommunications, to managing what is already running. After taking out another 15-20% for migration/end-of-life projects, this leaves about 10% for innovation. With such a large part of the budget locked-out from the effects of short-term management changes, it does not make sense to use IT budget number itself as part of a performance metric. Instead we can use something better...
To find out what, download our guide to measuring your IT organisation's performance in 2011.
At 360is each of our consultants have over 15 years experience helping our clients make product and technology decisions. As vendor-neutral advisors we can help you get the maximum value from your IT budget through fixed-price engagements and periodic intervention in your mission critical projects. We are able to assist in budget justification and vendor negotiations and act in the sole interest of our client. If you have a project that would benefit from our contribution then please get in touch.